The need for IT support in Sacramento

The need for IT support in Sacramento, CA

Technology has permeated every fiber of society in the 21st century.  Gone are the days where having a reliable business phone system was enough to keep your technology competitive.  Telecommunication systems like email, video chat and instant messaging are now essentials.  You also need an efficient and organized way to manage data and an impenetrable plan for cybersecurity.  Being behind on any of the aforementioned items guarantees that you will be playing catch up with the competition in today’s world.

While these items are all essential, implementing and managing them all can be a challenge for an under staffed and/or under equipped IT department.  In this situation, managed IT services is the logical option.  A good service provider should be able to help with all of the essentials listed above and much more.

Why you need Managed IT Services in Sacramento

With the move towards a more mobile workforce brought about by the advancements in technology, businesses today require an IT infrastructure that extends far beyond the business phone.  Whether it’s sales, customer support or marketing, employees today depend on technological solutions to be successful!

Mobile devices like cell phones and laptops have begun to replace the traditional workstation and desk phone combination as employers enjoy the benefits of allowing their employees to work remotely.  These employees will need the ability to access company files from any location securely.  This will need to be balanced by you having the ability to control their remote access to company files and usage of company equipment. Whoever manages your IT infrastructure needs to be able to support the varied needs and requirements of a modern workforce.  At the end of the day, the implemented systems need to make it seamless for co-workers to work together without sacrificing security.

IT providers are abundant in today’s technologically dependent world, but not all are created equal.  You should look for a provider that has a deep understanding of your industry and the challenges you face in it, big and small.  You will also want to work with a partner that is there for you 24/7, 365 days, with the ability to manage projects on-site as needed.  This way, no matter where or when your employees are being productive, they will have all the IT help they need.

Invest in collaboration

Phone systems are only scratching the surface of the IT needs of today.  A partner that can provide support as the IT skeleton for your business and drive collaboration and overall productivity is what is essential to be competitive in your industry.

At Alpen, we are ready to provide that.  We offer managed IT services that bring all your company’s communications together and allow quick, painless, and efficient collaboration among your team.  Investing in collaboration always provides good returns J