Category Archives: IT Support

Growing your business: The Significance of a Quality Website

Growing your business: The Significance of a Quality Website Today, there can be as many websites as there are people since anyone can make one with a few clicks. As a result, it is easier to run into bad websites, common to come across some good ones, and rarely visit a website that understands you. […]

4 Reasons Why Your Small Business Needs Managed IT Services

4 Reasons Why Your Small Business Needs Managed IT Services Managed IT Services encompasses everything technology that your business employs.  When technological issues arise within your business without a designated IT team to fix the solution, your business’s success is primarily at risk. Contracting with an IT company is valuable to your business since they […]

How to Inventory Computers Like a Pro

How to Inventory Computers Like a Pro Maintaining inventory is debatably one of the most boring aspects of IT, yet it’s importance is indisputable.  At the very least, all computers & servers need to be strategically tracked & documented. These expensive devices can easily come up missing or stolen so it is highly important to […]

5 Ways to Optimize your Organization’s Help Desk

5 Ways to Optimize your Organization’s Help Desk When clients run into difficulties with services made available through your business, it is essential that they believe that they can get the assistance that they need. Too often customers/clients cringe at the inconvenience of having to reach out to the “help desk”- whether it is the […]

Setting up your Internet like a pro

Setting up your Internet like a pro Access to the internet has practically become a human right in the 21st century.  Life without it in today’s world is unimaginable.  Yet, if I were to ask the first 10 people I see walking around Sacramento, how their internet service is set up, it is doubtful that […]

6 Ways to Keep your Organization Safe From Cyber Attacks

6 Ways to Keep your Organization Safe From Cyber Attacks Now-a-days, cyber-attacks have become so common that it is not a matter of if you will experience one, but when.  It doesn’t matter the size of the business, as long as there is valuable information to be had, the risk for a cyber-attack exists. As […]

Why You Should Migrate to the Cloud

5 Reasons Why You Should Migrate to the Cloud As technology continues to progress, businesses are under pressure to execute, produce and make the most of their return on investment to maintain and survive the always mounting competition. IT departments in modern day’s businesses are more diverse and play a key role in keeping their […]

Infоrmаtіоn Tесhnology Service Management (ITSM)

Infоrmаtіоn Tесhnology Service Management (ITSM) Infоrmаtіоn Tесhnоlоgу Service Management (ITSM) is a core component of any strong enterprise. By іdеntіfуіng whаt іѕ іmроrtаnt, mаkіng recommendations аnd dесіѕіоnѕ, аnd еѕtаblіѕhing dіrесtіоn, ITSM еnаblеs thе IT department to іmрrоvе рrосеѕѕеѕ аnd ѕеrvісеѕ оffеrеd tо thеіr сuѕtоmеrѕ.  Alpen Technology group has identified the following steps as essential to […]

Project Management: When One Size Does Not Fit All

Project Management: When One Size Does Not Fit All All projects are not suitable for an Agile approach, and they are not necessarily a fit for the Waterfall approach.  The likely solution may be a hybrid approach that combines Agile and Waterfall methodologies. When I see a label on any items that says, “One Size,” […]

What is IT?

What is IT? “Information Technology,” more commonly referred to as IT, is thrown around a lot, but what does it actually mean?  Information Technology gеnеrаllу refers to аll fоrmѕ of tесhnоlоgу used іn the creation, ѕtоrаgе, еxсhаngе, and utilization of dаtа аnd аll multi-media fоrmѕ of communication. Prior to the digital age, the oldest information […]